How do I report a bug in LiveCrew?

How do I report a bug in LiveCrew?

To help us investigate a LiveCrew issue quickly, please include the following in your support ticket:

- LiveCrew version
- Microsoft Flight Simulator version
- aircraft name
- what you expected to happen
- what actually happened
- steps to reproduce the issue
- screenshots or video, if available
- log files, if available

In the support form, please use:
- Issue Type: Technical issue
- Problem Area: select the area closest to the issue

Examples:
- Installation
- Update
- Audio
- Callouts
- Checklists
- Announcements
- License
- SimBrief
- GSX
- Performance / FPS

Default log folder:
C:\Users\<YourWindowsUser>\AppData\Local\Programs\CLB Studio\LiveCrew\logs\

You can also paste this into File Explorer:
%LocalAppData%\Programs\CLB Studio\LiveCrew\logs\

If the application was installed in a custom location, the log folder may be different.

The more precise your report is, the faster we can reproduce and fix the issue.
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