If support asks you to send log files, you can usually find them here:
Default log folder:
C:\Users\<YourWindowsUser>\AppData\Local\Programs\CLB Studio\LiveCrew\logs\
You can also open the folder by pasting this into File Explorer:
%LocalAppData%\Programs\CLB Studio\LiveCrew\logs\
If the application was installed in a custom location, the log folder may be different.
When contacting support, please attach the most relevant log files available in that folder together with:
- a short description of the issue
- the approximate date and time when the issue happened
- screenshots, if available
This helps us match the logs to the problem more quickly.